Communications Server rounds up the MediaMillion server-family – and is its special highlight. In other words, it is the efficiency booster of MediaMillion. The particular strength of the Communication Server is the distinctive agility, which it generates. It makes work even faster, more precise – and above all more interactive: within MediaMillion applications or in connection with other linked application within the system environment.
Media Million Communications Server administers emails, correspondences, digital data as well as tasks and activities of all kinds in context of protagonists, schedules, relations to operative processes and topic thesauruses.
With the flood of information, within the cascades of emails, of status updates, with the overflow of numbers and data, every badly managed CRM system is in danger to go under. This is an adition to all telephone calls, memos and protocols: coal dust, which is in danger to be lost without use. MediaMillion helps. Documents of all kinds are centrally administered, linked with contexts, protagonists and more metadata are intelligently accessible.
MediaMillion Communications Server manages all communication elements, tasks and activities in a networking media enterprise. It puts them into a practical context and organizes it in an effective way in form of to-do lists for humans and machines. . At any time, an intelligently organized knowledge storage for all business departments is accessible. The flood of information becomes not only controllable, it is also basis for an efficient knowledge management, which can be accessed practically and reliably at any point of time.
Knowledge management
According to Willke, knowledge management means the totality of organizational strategies to create an "intelligent" organization. With view to technological infrastructure, it is all about creating and efficient utilization of organization-specific communication and information infrastructure. Master data, data governance, data stewardship, algorithms and structured, consolidated data collections of operative processes are central elements of it.
MediaMillion Communications Server does not only organizes the flood of information, it also automatically directs activities of any kind to respectively appropriate protagonists. This way, practical workflows are generated for members of stuff and are systematically supported within their activities. This relieves them noticeably.
Workflows are resolved on the basis of Windows Workflow Foundation into individual function-processes, which can be enabled manually or on demand. Both serial and parallel procedures are possible.
The Social Media-Adapter makes the connection of all available CRM-contacts of all departments with their presences on different common Social Media platforms (Facebook, LinkedIn, etc.).
Profile pictures are also available in Media Million’s Data-Ecosystem and users directly participate in status updates of their contacts within the CRM-application.
The coal dust, which is won through this process, is an impulse for the entry into direct conversations and activities and the closer meeting of more anonymous contacts: to advertisement clients, readers, users, authors, market participants. Through the expansion of CRM around contents of social media platforms, yet undiscovered perspectives will be unbound in the future.
One of the most recent inventions of the Media-Million product line is called Graffiti. Graffiti offers a web-based user interface in style of most modern tablets like iPad & Co. and allows users a communication in form of status updates, which are very popular among social media platforms. MediaMillion Graffiti offers even more, because status updates are linked with clients, contacts, sales opportunities, offers, publications, articles...
Status updates
Status updates are notifications of the up-to-date standing of events, experiences or circumstances. They are a central component of social media environments. In the century of Web 2.0, all status updates by "MediaMillion Graffiti" are the modern signification of sales reports with connections to business partners, contacts, publications and procedures like sales opportunities or service interactions.
Through an integrated comment function, the tool is fully capable for dialogues. Assisted with a subscription function, no-one will miss any updates of colleagues, a wall-function constantly leads to rapid overview of the most important notifications.
MediaMillion Graffiti is the modern interpretation of the classic sales report of the Web 2.0 century. It is an important futuristic element of business communication in an agile media enterprise. It resembles an own, closed, intern social media platform for a fast communication interchange between all colleagues – in all departments, in internal and external services, on desktops, laptops and mobile devices.
The MediaMillion Communications Server supports agile users with Windows Communication Foundation and Windows Workflow Foundation. The integrated document management with provider-concept supports file systems and with adapter DMS-Systems like SharePoint, Easy, d3 and others. Integration of email documents via Outlook Integration. Social Media Connect with secured data conform recording and visibility of data.